June 21, 2017
Last week, Client Services Team Lead, Travis Smith, and Stephen Brown, Senior Director of Marketing and Sales, attended the PLRB Western Regional Adjusters Conference. The event was hosted in Riverside, CA by PLRB, the Property and Liability Resource Bureau. According to the organization’s website, the purpose of PLRB is to promote ongoing education for insurance adjusters and others […]
March 31, 2017
We visit a lot of conferences every month; however, PLRB Claims Conferences are an opportunity for us to connect with members of a unique field: the insurance industry. Aftermath has been attending PLRB events for the last three years, including regional and central conferences. Mark Livorsi, Client Services Representative and seasoned PLRB vet, offered his […]
September 13, 2016
Last week, Aftermath had the pleasure of once again visiting the PLRB Central Regional Conference. Held in St. Louis, Missouri, this year’s conference was attended by the Aftermath Marketing team, Genna Hines and Tina Bao, as well as Client Services Manager Mark Livorsi. According to the main PLRB website, the trade organization’s purpose is to offer […]
July 6, 2016
When an accident or traumatic death occurs in a home, families look to their homeowner’s policy to help defray the expense of cleanup. If their coverage includes biohazard cleaning, it is likely that the insurance adjuster will require an assessment before reimbursement is offered. In these scenarios, it can be a challenge for even a […]
June 29, 2016
Last week, Aftermath Services Client Services Representative Mark Livorsi attended the PLRB Western Regional Adjusters Conference in Sacramento, CA. The event was hosted by PLRB, the Property and Liability Resource Bureau. According the Bureau’s website, the organization’s purpose is to promote ongoing education for insurance adjusters and others in the insurance industry. They also offer […]
April 25, 2016
Last week, Aftermath attended the 2016 PLRB Claims Conference in San Antonio, TX. According to the organization’s website, PLRB is concerned with productivity and efficiency in the insurance industry. Goals include the dissemination of information on property and liability issues within the industry, and promoting “education and new and beneficial developments within the property and […]
March 23, 2016
Biohazard incidents take on many forms. From an accident in a busy grocery store to an unattended death in a small suburban home, one question inevitably arises: exactly who is responsible for the cleanup? It’s a sensitive topic, but part of dealing with death involves addressing the issue of cleanup. After the body is removed […]
February 26, 2016
You may have noticed that emergency medical personnel, doctors, nurses, and other health care professionals wear special gloves, gowns, and other clothing. This is a simple precaution they take in order to prevent blood or potentially infectious body fluids from coming in contact with their skin. Personal protective equipment, commonly referred to as “PPE,” is […]
February 4, 2016
Fire, floods, and other natural disasters. As an insurance adjuster, these are the situations you are trained to respond to. But what happens when your client experiences a biohazard incident in their home? Beyond the emotional impact that comes with any serious tragedy, there may be risks and complications not be instantly familiar to you. […]
November 18, 2015
When a tragedy such as a homicide or suicide occurs in a home, families typically look to their homeowner’s policy to help mitigate the costs associated with cleanup. Many cleaning and restoration companies offer bioremediation services, but only those that specialize in the field fully understand the science behind removing blood and bio. For those […]
"Exemplary Communication, Care, Attention to detail. This team deployed quickly to a biohazard situation, provided excellent advice and counsel, performed their work with integrity, and were instrumental when helping us with the insurance claim. A+++"
Randy N. - October 11, 2022
"From my initial contact with Jeanine to the final walk through with Jason, Tristan, Marquel and Fritz Aftermath services has been tremendously upfront, kind and compassionate after the death of my sister. During such a difficult time I never would have thought that I would walk away with five new friends. I am forever grateful."
Megan M. - October 10, 2022
"Aftermath Services Manager Christopher and his Assistant Manager Trainee Gabriel took care of my tenants (who was family) apartment swiftly. It was disgusting in there. Will be going back to this company if a situation arises like this in the future. Drive home safe guys and thank you for your hard work."
John I. - October 12, 2022
"I can not thank Cecily and Fernando enough for all the hard work and dedication they exerted to resolve our family crisis. Thank you both very much. You truly care about the families that you serve and it shows. "
Joseph T. - September 19, 2022
"Lacey and her team are amazing. We never experienced anything like this they walked us through process explained everything upfront even cost and went above and beyond. They were professional, compassionate and informative from minute they showed up even on a holiday. Sorry to say this hope I never need their services again but if we did Aftermath will be our 1st call. Thank you so much."
Patti B. - September 12, 2022
"The Pasadena Aftermath team did an outstanding job. Not only are they a remarkable team, they are also exceptional individuals. Over the course of the week that they were here, we got to know and trust them. They handled this unthinkable situation with grace, compassion, and the utmost respect for the victims. Words will never be able to truly capture the appreciation we have for them. When our world felt like it was hit with a tsunami, your team threw us a life preserver and told us that we will be okay again.The world needs more “Kevins”, “Jamies”, and “Hassens”, who will help lift the burden off of strangers who are facing their darkest days."
Ashlyn B. - September 5, 2022
"Sterling and Aurelia did much more than clean the scene. They were patient, kind, and very compassionate. They took good care of the property as if it was there own. Sterling and Aurelia communicated with us every step of the way. Their presence alone did much to contribute to the healing process. On top of all that, they did a fantastic job cleaning the house. To be honest, we hated to see them leave. Our family thank them both to the highest degree!!"
Tim F. - August 22, 2022
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