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The Aftermath Way

. . . The beginning of the recovery, not the end of a tragedy.

The Aftermath Way is more than a cleaning regimen. It is a mindset instilled in all Aftermath employees that our customers deserve the highest quality service while being treated with dignity and respect.

  • We treat customers with professionalism, compassion, and care.
  • We respect their privacy by following their preferences, using discreetly marked vehicles, and maintaining confidentiality.
  • We guide customers through the remediation process from start to finish, documenting all work performed.
  • We help customers navigate through their insurance claims process and/or direct them to financial resources when appropriate.
  • We protect the health and safety of our customers and employees by adhering to local, state, and federal regulations and industry best practices.

Questions? Learn more about The Aftermath Way.

Testimonials

"Exemplary Communication, Care, Attention to detail. This team deployed quickly to a biohazard situation, provided excellent advice and counsel, performed their work with integrity, and were instrumental when helping us with the insurance claim. A+++"

Randy N. - October 11, 2022

"From my initial contact with Jeanine to the final walk through with Jason, Tristan, Marquel and Fritz Aftermath services has been tremendously upfront, kind and compassionate after the death of my sister. During such a difficult time I never would have thought that I would walk away with five new friends. I am forever grateful."

Megan M. - October 10, 2022

"Aftermath Services Manager Christopher and his Assistant Manager Trainee Gabriel took care of my tenants (who was family) apartment swiftly. It was disgusting in there. Will be going back to this company if a situation arises like this in the future. Drive home safe guys and thank you for your hard work."

John I. - October 12, 2022

"I can not thank Cecily and Fernando enough for all the hard work and dedication they exerted to resolve our family crisis. Thank you both very much. You truly care about the families that you serve and it shows. "

Joseph T. - September 19, 2022

"Lacey and her team are amazing. We never experienced anything like this they walked us through process explained everything upfront even cost and went above and beyond. They were professional, compassionate and informative from minute they showed up even on a holiday. Sorry to say this hope I never need their services again but if we did Aftermath will be our 1st call. Thank you so much."

Patti B. - September 12, 2022

"The Pasadena Aftermath team did an outstanding job. Not only are they a remarkable team, they are also exceptional individuals. Over the course of the week that they were here, we got to know and trust them. They handled this unthinkable situation with grace, compassion, and the utmost respect for the victims. Words will never be able to truly capture the appreciation we have for them. When our world felt like it was hit with a tsunami, your team threw us a life preserver and told us that we will be okay again.The world needs more “Kevins”, “Jamies”, and “Hassens”, who will help lift the burden off of strangers who are facing their darkest days."

Ashlyn B. - September 5, 2022

"Sterling and Aurelia did much more than clean the scene. They were patient, kind, and very compassionate. They took good care of the property as if it was there own. Sterling and Aurelia communicated with us every step of the way. Their presence alone did much to contribute to the healing process. On top of all that, they did a fantastic job cleaning the house. To be honest, we hated to see them leave. Our family thank them both to the highest degree!!"

Tim F. - August 22, 2022

Aftermath Services BBB Business Review
AMS Torch Award - Aftermath 2017
Aftermath Services BBB Business Pinnacle Winner 2019
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